How It Works
We offer a fully customizable and secure web/mobile-based Customer Fulfillment Application (Service Portal) that allows users to easily access plan information and materials, including self-service features, from anywhere in the world.
Features
- Password protected with multi-factor authentication
- Fully custom generated insurance documents with form field integration
- Various options to share materials via email, pdf, and print
- Site provides different sections including benefits, ID cards, provider locators, and customer profile
- Customizable solution to highlight key benefits
- Customer access to manage billing
- Plastic ID card with welcome letter first class mailing available
- Integration with external benefit providers